“Customer service has become absolutely strategic.”
“Being flexible and, more important, empathetic, in business partnerships is essential.”
“Showing people who you are and being vulnerable is actually a strength.”
“The things that have helped me grow to be softer have actually made me more powerful.”
“Know your values. Being true to yourself is a critical part of being a leader.”
“Leaders do not think like followers.”
“At the end of the day, the core responsibility of a leader is to impact change.”
“Work ethic is giving great effort to complete a task. Passion is giving great energy to progress an ideal.”
“After all, a leader should never delegate that which he had not done before and done well.”
“Consistency is what increases your capacity. It s not about just doing it. Its about how regular you do it. Practise creates discipline”
“Effective thinkers and leaders create their own facts, their reason is founded on occult principles that they re not interested in justifying to midwit fact-worshipers and they re-write the rules of social and political logic, which don t even apply to human action in the first place.”
“All great leaders have embraced something bigger than themselves; their moral mission defined them. Want a life with purpose and meaning? Then make it about something bigger than you.”
“Some people know that if they can only find the people responsible for all the chaos and punish them, stop them, kill them, then all will be well again. Hunting for scapegoats is always popular in times of serious trouble. So is hunting for the great leader who will restore prosperity and stability. Some people know that that s the answer. If they could just find the strong, powerful leader that they need, all would be well. And, unhappily for them, they do find such a leader. That leader has his own answers. He turns his true believers--his thugs--loose on those he chooses as scapegoats and he looks around for an external enemy to use as an even bigger scapegoat and a diversion from the reality that he doesn t really know what to do.... Sometimes the only thing more dangerous than frightened, confused, desperate people looking for solutions is frightened, confused, desperate people finding and settling for truly bad solutions.”
“...in any society, leaders who are not willing to make sacrifices aren t leaders, they re opportunists, and opportunists rarely have the common good in mind. They re easy to spot, though: opportunists lie reflexively, blame others for failures, and are unapologetic cowards. Wealthy nations might survive that kind of leadership, but insurgencies and uprisings probably won t: their margins simply aren t big enough. A prerequisite for any such group would seem to be leaders that--like their followers--are prepared to die for the cause.”
“Those who only know what they do, tend to work harder. Those who know why they do what they do, tend to work smarter.”
“The Future of work is all about CREAM. More Consciousness, Relationships, Empathy, AdaptAgility, and Meaning. We must be building a more human-centered context for stakeholders, as opposed to JUST MORE profits for shareholders .”
“Authentic leadership gives people faith and trust in you even when the impossible seems impossible. Your team becomes more and more stunned in their mindset with each success, daring enough to trust in your direction and character as a leader.”